Bonding the Enterprise 2.0 Community
When it comes to Social Software in the Enterprise the full suite solutions are on their way. See the last Gartner Magic Quadrant for Social Software for details and vendors.
As the pure products vanish and build up on functionality, it might be worth a look to some general categorizations of social software. So we won’t have to talk about “kind of a blog with wiki functionality” or something similar.
Gartner uses the dimensions “ability to execute” and “completeness of vision” in the Magic Quadrant which are great for vendors or products, but not for functionality in general.
A common approach in germany builds upon a classification system for CSCW-Systems. (Teufel, 1995)
The first adoption for Social Software by Schmidt focused on the three funtions Informationmanagement, Identitymanagement and Connectionmanagement.

In an improved version by Koch and Richter (Cooperation Systems Center Munich (german), Bundeswehr University Munich) changed the connection part to communication and added the loose connections to the identitymanagement. You might think of all your quiet facebook friends here.

Niall Cook has a totally different Matrix, the 4C’s as in his book Enterprise 2.0 book.

I merged two diagrams to get this one, so some software examples aren’t in here. I’m not confident with this classification as there are some well known apps split up across the matrix, i.e. Tagging and Social Bookmarking. In the original book you’ll find more examples.
Cook mentions cooperation and collaboration, two points which misses out on both triangles.
Another idea is a draft by Joachim Niemeier in a german slideshare presentation.

Personally I like the quadrant best, but I would add some modifications to it. As long as my ideas on this are not fully set, I prefer even more inspiration.
So did I miss out some well known ideas?
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15 Responses for "Social Software Categories"
New blog post: Social Software Categories http://bit.ly/HnePC
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RT @enterprise2open: Social Software Categories http://bit.ly/HnePC => @traukainehm - our new staff member with his intro post - wow!
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Some approches to categorize Social software http://bit.ly/Kgb9H - overview on the @enterprise2open blog by @traukainehm
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RT @enterprise20: Some approches to categorize Social software http://bit.ly/Kgb9H - overview on the @enterprise2open blog by @traukainehm
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I do also like the classification given by Andrew P. McAfee regarding the tool and the strength of the connection (or interaction) it does address. http://andrewmcafee.org/2007/11/how_to_hit_the_enterprise_20_bullseye/
@schaeferblick
Thanks for the link to McAfee.
It’s nice to see that people and the links between them are most important in his classification, not the tasks or the technology.
Just wrote a little thoughtpiece on http://blog.hypios.com concering this subject and based on your post here.
Social Software Categories http://bit.ly/2E9X1
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Social Software Categories: http://tinyurl.com/nutvgz
This comment was originally posted on Twitter
Social Software Categories http://bit.ly/2E9X1
This comment was originally posted on Twitter
Social software categories: http://bit.ly/q7OXJ
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must see - http://bit.ly/HnePC
#twitter
| Plz RT
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Delighted @traukainehm mentioned my draft version of the social software quadrant - http://bit.ly/3fugDs | Must work on it!
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I was (an am) developing and rearranging the social software triangle, please see here if you like:
http://blog.persoenliches-wissensmanagement.com/?p=539
http://www.ehms.net/?story=2223
[...] researchers have tried to develop categories for social software. Recently I came across one developed by Joachim Niemeier (via the Enterprise 2.0 Facebook page) and wrote a short comment that I’d [...]
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